FAQ's
- Our shipped donuts are perfectly sized at 2.5 ounces each, making them the ideal personal size. These donuts are approximately 30% smaller than our in-store donuts. We've chosen this size because it ensures they are easier to ship, maintain freshness, and are better protected during transit.
Why are these the only options of donuts available for shipping?
- Our menu changes monthly to keep our offerings fresh and exciting. Unfortunately, not all of our donuts ship well due to their delicate nature. However, you can always visit one of our four locations in Burlington, MA, Millbury, MA, Westborough, MA, and Worcester, MA, to explore our full range of donuts.
Why do I have to buy a dozen donuts for shipping?
- We believe the best way to experience our donuts is to enjoy the whole lineup. Additionally, when it comes to shipping and packaging, the costs are most efficient when sending 12 donuts. This ensures that your donuts are packed securely and arrive in the best possible condition.
How do you ensure the freshness of your donuts during shipping?
- We make our donuts fresh on the day of shipment, ensuring they are at their best when they leave our bakery.
When do you ship donuts, and how often?
- We ship our donuts every Wednesday of the week to ensure you receive them promptly.
Are your donuts safe for individuals with allergies?
- Our donuts contain common allergens such as soy, eggs, milk, nuts, and wheat.
What type of oil do you use to fry your donuts?
- Our donuts are fried in soy-based oil.
Do you provide special arrangements for corporate events, weddings, or large gatherings?
- Yes, for corporate events, weddings, or large events, please use our "Contact Us" form for more information on bulk orders and special arrangements.
How are the donuts packaged for shipping?
- Each donut is individually packed and sent in an insulated box with ice packs to maintain their quality during transit.
Should I enjoy the donuts on the day of delivery, or can they be stored?
- We recommend enjoying the donuts on the day of delivery for the best taste. However, you can also freeze them for up to 4 weeks if you wish to enjoy them later.
What should I do if my donuts arrive at room temperature?
Don't worry if the donuts arrive at room temperature; this is expected. You can enjoy them immediately, or if you prefer a cooler texture, place them in the freezer for a short while before enjoying.